Partnership

Start small, prove it, then scale.

A structured proof of concept shows what Feiliu can do on your own traffic before you commit.

POC process

Five steps from first call to rollout.

  1. Discovery

    We learn your platform, content, audience and the metrics that matter to you.

  2. Scope and data

    We agree goals, success criteria and the minimum data needed — nothing more.

  3. Integration

    Connect through the SDK or API and configure strategies in the console.

  4. Online experiment

    Run an A/B test on real traffic and compare against your baseline.

  5. Review and rollout

    Review results together, then plan rollout with an agreed SLA.

SLA and support

A standard SLA and a clear support process.

Each engagement has a written SLA. Exact targets are agreed per contract.

  • Service levelsXX.X%Availability target, agreed per contract.Placeholder
  • LatencyP99Latency monitored against the agreed threshold.
  • ResponseXX hIncident response time by severity, agreed per contract.Placeholder

Support scope

  • Integration support for the SDK and API
  • Strategy configuration and tuning in the console
  • Experiment design and result review
  • Incident handling under the agreed SLA
  • Custom development where your scenario needs it

Privacy and compliance

Compliance built into the way we work.

  • Independent, compliant entity

    OBSYRA TECH PTE. LTD. operates as an independent legal entity.

  • Data minimisation

    We collect and process only what each feature needs, under privacy-by-design principles.

  • Your standards

    You define content standards and review criteria; we implement and enforce them.

  • Traceable decisions

    Strategy changes are logged and reversible, and recommendations can carry reason tags.

  • Confidentiality

    Sensitive information is shared only under a non-disclosure agreement, and only as needed.